Snuggle
Snuggle Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall: 2.0 star rating from 36 reviews, with 25% likely to recommend and a 72% unfavorable share; consumers are mostly dissatisfied. Snuggle reviews show repeated quality and service problems.
Positive Feedback
Some users praise the long‑lasting scent and say the product smells great when it performs as expected.
Negative Feedback / Risk Areas
- Many Snuggle customer complaints report scent booster pods do not dissolve and have ruined clothing.
- Frequent reports of missing or late orders, wrong items shipped, and poor customer service response.
- Consumers request refund as common remedy and note high price level for perceived value.
Key Takeaways for Future Customers
- Keep receipts and order numbers and be prepared to pursue a refund if issues arise.
- Consider avoiding scent booster pods if you wash in cooler cycles to reduce risk of damage.
- Expect potential delays contacting customer service and check availability before buying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall: 2.0 star rating from 36 reviews, with 25% likely to recommend and a 72% unfavorable share; consumers are mostly dissatisfied. Snuggle reviews show repeated quality and service problems.
Positive Feedback
Some users praise the long‑lasting scent and say the product smells great when it performs as expected.
Negative Feedback / Risk Areas
- Many Snuggle customer complaints report scent booster pods do not dissolve and have ruined clothing.
- Frequent reports of missing or late orders, wrong items shipped, and poor customer service response.
- Consumers request refund as common remedy and note high price level for perceived value.
Key Takeaways for Future Customers
- Keep receipts and order numbers and be prepared to pursue a refund if issues arise.
- Consider avoiding scent booster pods if you wash in cooler cycles to reduce risk of damage.
- Expect potential delays contacting customer service and check availability before buying.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingsport, Tennessee
Upset with product scents
I have a hard time finding scent boosters, fabric softener and dryer sheets scents to match my detergent since I don't use Tide or Gain. Snuggle came out with the Spring Burst Super Fresh and WOW!!
FINALLY HAD ALL 3! It absolutely worked and I was so thrilled! Well, outta absolutely NO WHERE, they STOPPED!!!??? Like WTF?!?!?!
You can still find the supers just not that scent. So I'm at the store one day and see the Snuggle + super fresh in Spring Burst but they downsized the containers! Now 1 bottle only does 40 MEDIUM loads?? Not to mention, no scent beads??
This is downright ridiculous! I think it's stupid to use a scent booster that don't match the other scent you're using so I won't! What's the point? I did find a small bottle of the original super fresh fabric softener the other day and bought it.
So I'm back on the hunt for the trio AGAIN! I'M EXTREMELY PISSED!!
- It works and smells great
- Quit making the scent i love in scent boosters
Preferred solution: An explain of why they do everything but super fresh Spring Burst scent beads and why the sizes got smaller
User's recommendation: Careful what scent ya fall in love with! They'll stop making it!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fairfield, California
WRONG ITEMS
I ordered 4 electric cozy blankets for Christmas. I received these items after Christmas, even though I ordered them ahead of time.
But the biggest problem is that they sent me 4 non-electric blankets instead of 4 electric blankets. Also, there's no feet part.
- Dont know
- Dont know
Preferred solution: An exchange
User's recommendation: DONT BUY FROM THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Merrillville, Indiana
Fake Ad
All I received was a robe, no hood, no electric attachment, couldnt even put her feet in it
Dec 11, 2025
Didn't receive the right robe, not electric hookup, no hood... just a plain robe...
nothing like the display...
I would like my money back or the right product, please.
I tried calling, but y'all have no contact number, so that tells me you are full of it. But I'm not concerned about the money; it's a gift for someone I love very much and it song
User's recommendation: Don't purchase this Fake product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Merrillville, Indiana
False advertisement.
All I received was a robe, no hood, no electric attachment, couldnt even put her feet in it
Nov 27, 2025
Didn't receive the right robe, not electric hookup, no hood... just a plain robe...
nothing like the display...
I would like my money back or the right product, please.
I tried calling, but y'all have no contact number, so that tells me you are full of it. But I'm not concerned about the money; it's a gift for someone I love very much and it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhen will I get my order
When will I get my order and hopefully I didnt get scammed and y is it so hard to get in touch with you guys
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Smith, Arkansas
Disappointed in snuggle softner
I bought a fabric softener. It says 40 loads.
I got maybe 15 out of it.
It didn't help the clothing smell better or anything. I wonder why I got this for my laundry and blankets.
- Unsure normally soft blankets
- Untrustworthy packaging
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLate order
I don't know if this is a real company or not, but I was supposed to get the snugglewarm on the 17th. Here we are on the 23rd.
It said it would send an email saying it's been shipped when it hasn't yet.
After waiting 5 days before the 17th, I tried to call to talk to someone, but I can't reach anyone. SMH, I don't know if it's a real company or not, but it seems like I just got scammed if I don't see this snugglewarm this week.
- We just want what we ordered
- Bad communication
Preferred solution: Deliver product or service ordered
User's recommendation: Make sure the company is legit before entering your information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLooking for order placed 11/15
Looking for the order placed on 11/15 for 2 snuggles: one pink and one blue with a total of $99.99. I have not received it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sioux City, Iowa
Where is my order?
Very bad.
You took my money.and you didn't send me anything. And you stole my money. I'm going to post it on FB
Need refund thru mail ( money order or check)
Lint adheres to clothing The opposite of which it should be doing Need a solution Better product used to repel lint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Blythewood, South Carolina
All I received was a robe, no hood, no electric attachment, couldn’t even put her feet in it
Didn't receive the right robe, not electric hookup, no hood... just a plain robe...
nothing like the display... I would like my money back or the right product, please.
I tried calling, but y'all have no contact number, so that tells me you are full of it. But I'm not concerned about the money; it's a gift for someone I love very much and it's not what it's supposed to be.
Preferred solution: Full refund
Dallas, Texas
Never received order
Not to order from this company. It's a hoax
Never answered when I called about my order. I will need to cancel this order because it's coming out of my account, and I never received the maroon blanket.
- Rip-off
Preferred solution: Full refund
Dallas, Texas
Did not receive extra cover
Did not receive extra cover ordered with pillow Company should have customer service number I think these companies make it hard to resolve issues hoping consumers will just give up and move on Problem with that is no repeat customers Thats a shame because it is a great product Poor customer service has ended many companies
- Great product
- Poor customer service no easy contact
Preferred solution: Deliver product or service ordered
User's recommendation: Keep all receipts and order number for eventual contact
Los Angeles, California
Where’s my blanket?
I don't know, it was just a recording saying that their customer service agents are in training. It's a bunch of *** This company *** sucks.
- I cant get my blanket
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t.
Lint adheres more than before
The issue is not resolved despite all the communications with those representing the Co I never received my money back from a large box of Snuggles that made my clothes sticky causing lint to stick to clothes
I would like a refund by way of money orders This product allowed more lint to stick to clothing than before
User's recommendation: Nada
Comanche, Texas
Haven’t received my order
They could get up off their *** and respond back but they have not responded to my email messages i ether want my order or my money back so far I havent received either one
User's recommendation: Avoid these people like the plague because they are worthless
About
, , , ,
Snuggle is a brand of fabric softener that is beloved by thousands of moms and their children all around the world. Blue Sparkle and Cherry Blossom, Lavender Joy and Blue Iris Bliss etc are among nation’s favorite scents of Snuggle products. Known for high quality and pleasant aromas, the company’s softeners become a number one choice for many American families. Long lasting freshness and exceptional softness along with lower static clinging make Snuggle products stand out from others in its range allowing clients enjoy the supreme quality of the purchase.
Snuggle is ranked 45 out of 541 in Household Services category
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